CRM Creatio tailored to your industry
We don’t deploy a generic CRM and say “that’s it”. We understand the specifics of manufacturing, distribution and B2B services — and configure Creatio for your industry’s real processes.
OUR SPECIALIZATIONS
We know your industry. And we know what you need.
Six industries where we know how to launch Creatio fast — because we’ve done it many times.
Manufacturing
Manufacturing sector
Connect CRM with ERP and get a full customer view — from quote, through order, to complaint — without manual data re-entry.
Distribution
B2B distribution
Manage your sales network, contracts and partners from one place — even with a dozen branches and hundreds of SKUs.
B2B Services
Professional services
Automate onboarding of new customers, keep track of renewal dates and never miss an upsell opportunity.
Technology & IT
Technology sector
Run the sales funnel, manage trial periods and improve customer retention — before it’s too late.
MANUFACTURING
One system. From RFQ to service.
B2B manufacturers operate on long sales cycles, complex quotes and demanding after-sales service. Add ERP integration on top. Creatio combines it all in one system — without data silos.
✕ Customer data in ERP, Excel and email — no single view
✓ 360° customer view — ERP data (orders, invoices) synced with CRM
✕ Quoting takes 3–5 days — many approvals, manual calculations
✓ Automatic CPQ — configuration, pricing and approval within hours
✕ Service in Excel — tickets untracked, SLAs breached unknowingly
✓ Creatio Service module — ticket handling, SLA, escalations and machine service history
B2B DISTRIBUTION & TRADE
Sales from 10 branches — one view, in real time
Distribution companies need a central view of sales from dozens of regions, framework contract management and tools for key account managers.
✕ Every branch in its own Excel — the board can’t see the whole picture live
✓ A central dashboard — one view of all regions, drilling down to the rep level
✕ Contracts in drawers — reps don’t know a customer’s individual terms
✓ Contracts and price lists in the CRM — customer terms applied automatically on every quote
Poland North
2.4 mPLN
Poland South
1.9 mPLN
Export CEE
€1.1M
B2B SERVICES
From first contact to renewal — without jumping between systems
B2B service companies lose revenue on unrenewed contracts and slow onboarding of new customers. Creatio automates both processes.
✕ Customer onboarding takes 2–4 weeks — manual tasks, no checklist
✓ Automatic onboarding process — tasks, notifications, documents, NPS after 30 days
✕ Contracts end without warning — churn discovered too late
✓ Renewal alerts 90/60/30 days before the end — automatic reminders and a renewal process
OTHER INDUSTRIES
Creatio also works in…
We have deployment experience in many sectors beyond our three main specializations.
Packaging technology
Manage complex product configurations, technical quotes and after-sales service — in one system integrated with ERP.
- → Product configuration
- → Technical quotes
- → Complex ERP integration (e.g. CPMS)
Energy & fuels
Serve many customers, framework contracts and a multi-branch sales network — with full real-time funnel visibility.
- → Framework contracts
- → Sales network
- → Visibility across products
Over 20 deployments in Poland and Europe
We deploy Creatio for manufacturing, service and distribution companies — in Poland and abroad.
OUR CLIENTS
Is your industry on the list?
Book a 45-minute demo — we’ll show how Creatio works in practice for your industry and processes.
- No commitment
- Demo tailored to your industry
- We respond in 24h