Deploy CRM and automate processes — in weeks, not months
Creatio is a no-code platform that combines CRM, process automation and a 360° customer view in one place. Optingo implements it quickly and safely — without surprises.
- Risk-free — MVP in 6–8 weeks
- 50+ projects in Europe
- On the market since 2015
THEY TRUSTED US
WHY OPTINGO
Faster, cheaper and risk-free than traditional deployments
We combine certified knowledge of the Creatio platform with a no-code approach that eliminates the typical pitfalls of IT projects.
MVP in 6–8 weeks
Not a year, not half a year. Iterative deployments give quick wins from the first sprint — without a big upfront project.
3× faster than the market
No-code: no IT requests
The business itself changes forms, reports and simple processes. IT controls governance — but it doesn’t block agility.
-60% maintenance cost
360° customer view
Marketing, sales and service in one system. No more information scattered between Excel, email and people’s heads.
One source of truth
AI natively on the platform
Creatio AI automates segmentation, sales forecasting and ticket handling. Ready-made models, no data science.
Built-in, not bolted-on
OUR SOLUTIONS
One platform, multiple applications
Creatio grows with your company — start with CRM, add modules when you need them.
AI CRM Creatio
Marketing, sales and customer service in one system, with AI agents working on shared customer data.
- Sales funnel management
- Marketing automation and segmentation
- Service desk and SLA tracking
Process automation
Build any business process without code. Customer onboarding, order handling, escalations — in the visual designer.
- Drag-and-drop process designer (BPMN)
- Automatic notifications and escalations
- Integration with ERP through open APIs
No-code / Low-code
Develop applications without programming. Forms, dashboards, processes — the business builds it itself. IT approves and supervises.
- Application studio without code
- Access management for IT
- Marketplace of ready-made modules
Creatio AI Studio
Build and govern AI agents without code — governance, a full audit trail and integrations built into the platform. New in Creatio 10x.
- No-code agent designer
- Governance and a full audit trail
- Integrations via REST and MCP
10+
years in the CRM and IT market
50+
projects in Poland and Europe
6-8
weeks to the first MVP
40%
average IT cost reduction per Optingo Digital’s own analysis
IMPLEMENTATION METHODOLOGY
How we work — 4 steps to a working system
No lengthy pre-launch analysis. The iterative approach makes you see the effects in weeks, not years.
01
Analytical workshop
In 2–3 days we understand your processes. We map pain points, define the MVP scope and prepare the sprint backlog.
02
Configuration and prototype
Sprint 1–2: Creatio environment, key processes, data import. First demo of a working system after 2 weeks.
03
Iterative deployment
2–3-week sprints. Each sprint ends with a demo and feedback from users. Go-live in stages — no Big Bang.
04
Post-implementation support
SLA, training and knowledge center. We pass on know-how — after the project you can develop the system yourself.
CASE STUDY
How companies achieve ROI with Creatio
Production company reduced bidding time from 3 days to 15 minutes
The sales department managed offers in Excel and email. No pipeline visibility, duplicate data, no SLA. After implementing Creatio with Optingo — a complete shift in how the team works.
Read the case study“System implemented in 6 weeks. In the first month, we closed 40% more sales opportunities — because we finally saw what was happening.”
— Commercial Director, a company from the industrial sector
-70%
bid processing time
6 weeks
MVP implementation time
9 months
return on investment
KNOWLEDGE BASE
Latest articles and guides
We share knowledge about CRM, no-code and process automation — without the marketing fluff.
Creatio 10.1: Pivot Tables, WhatsApp and Live Sales Forecasts
Creatio 10.1 Unlimited is the October 2026 release. We picked the changes that sales, customer service and marketing teams will notice in their daily work: pivot tables in Freedom UI, a native WhatsApp channel, live-updating sales forecasts and a new email template designer. Plus a checklist of things to keep in mind before you upgrade.
Creatio 10X: AI Studio, Web Chat and AI Agents in Customer Service
Creatio 10X Unlimited (July 2026) is a release where AI is the main theme, but not the only one. Besides Creatio AI Studio, it brings AI in customer service emails and chats, Web Chat, a MEDDPICC tab, Sales Engagement sequences, segments in marketing and Kubernetes deployment. Here is what matters for B2B companies and which licensing requirements to check.
Creatio 8.3.4: A Campaign-Building Agent and Microsoft Graph Instead of EWS
Creatio 8.3.4 Twin (May 2026) brings an agent that builds marketing campaigns from a description, a new mail integration through the Microsoft Graph API, custom metric formulas and surveys in the Field Sales app. Plus a naming change in Creatio.ai. Here is what matters for B2B companies and what to plan before upgrading.
READY TO DEPLOY FASTER?
Let’s talk about your processes. Demo Creatio live — 30 minutes.
No sales presentation. We will show you how Creatio works in the context of your specific challenges.
- No commitment
- Free demo
- We respond in 24h